Terms of Service

By accessing and using OnlineStore ("the Website"), you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our Website.

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the Website following any changes constitutes acceptance of those changes.

To use our services and make purchases, you must be at least 18 years old or the age of majority in your jurisdiction. If you are under 18, you may only use our services with the involvement of a parent or guardian.

By creating an account or making a purchase, you represent that you meet these eligibility requirements.

To make purchases on our Website, you must create an account using your Google account or phone number verification. You are responsible for maintaining the confidentiality of your account information.

You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

All orders placed through our Website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

Prices for products are subject to change without notice. We make every effort to display accurate pricing, but errors may occur. If we discover a pricing error, we will notify you and offer the option to proceed at the correct price or cancel your order.

We reserve the right to limit the quantity of items purchased per person, per household, or per order. These restrictions may apply to orders placed by the same account, credit card, or orders that use the same billing or shipping address.

We accept various payment methods including credit cards, debit cards, GCash, Maya, and bank transfers. All payments are processed securely through our payment partners.

By providing payment information, you represent that you are authorized to use the payment method provided and that the information is accurate.

You agree to pay all charges incurred by you or any users of your account at the prices in effect when such charges are incurred. You are also responsible for any applicable taxes.

We currently ship to addresses within the Philippines. Shipping rates and estimated delivery times are provided at checkout.

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, weather, or other circumstances beyond our control.

Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

We accept returns within 14 days of delivery for items in their original condition with tags attached. Items must be unworn, unwashed, and in their original packaging.

Certain items are non-returnable for hygiene reasons, including underwear, swimwear, and pierced jewelry.

Refunds will be processed within 5-7 business days after we receive and inspect your returned item. Refunds will be credited to your original payment method.

Shipping costs for returns are the responsibility of the customer unless the return is due to our error or a defective product.

All content on this Website, including text, graphics, logos, images, and software, is the property of OnlineStore or its content suppliers and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

The OnlineStore name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of OnlineStore. You may not use such marks without our prior written permission.

You agree not to use our Website for any unlawful purpose or in any way that could damage, disable, or impair the Website.

You may not attempt to gain unauthorized access to any part of the Website, other accounts, computer systems, or networks connected to the Website.

You may not use any robot, spider, or other automatic device to access the Website for any purpose without our express written permission.

You may not interfere with the proper working of the Website or attempt to bypass any measures designed to prevent or restrict access to the Website.

THE WEBSITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

WE MAKE NO WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT ON THE WEBSITE.

TO THE FULLEST EXTENT PERMITTED BY LAW, ONLINESTORE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE WEBSITE OR PRODUCTS PURCHASED.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM YOUR USE OF THE WEBSITE OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

You agree to indemnify and hold harmless OnlineStore, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Website, your violation of these Terms, or your violation of any rights of a third party.

These Terms of Service shall be governed by and construed in accordance with the laws of the Philippines, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of the Philippines.

If you have any questions about these Terms of Service, please contact us at:

Email: support@onlinestore.com

Phone: +63 912 345 6789

Address: 123 Commerce Street, Makati City, Metro Manila, Philippines 1200